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The Information Services & Referral Program in the GWCPC’s front office is the core of the Community Policing Centre. It plays a significant role to address residents' day-to-day crime and safety concerns, promote crime prevention and provide information about community resources. Information Services & Referrals operates with trained volunteers and staff supported by the Neighbourhood Police Officer (NPO). Staff and volunteers work closely with other services to follow-up on civic related complaints and issues like graffiti, garbage, abandoned vehicles, and damaged public property.

Discover the benefits of volunteering in the front office and sign up!

  • Develop Valuable Professional Skills: Volunteering in the Front Office provides an opportunity to develop valuable professional skills such as communication, organization, time management, and problem-solving. You'll gain experience in customer service, learn to handle sensitive information, and develop attention to detail through writing reports. Additionally, for those interested in law enforcement, the front office will give you experience in working with difficult people and individuals facing significant challenges in their lives. 

  • Make a Difference in the Community: By volunteering in the Front Office program, you'll be making a significant difference in the lives of people in your community. You'll be helping to connect people with important resources and services, and providing them with support and assistance when they need it the most.

  • Meet New People: Volunteering is a great way to meet new people and make friends. You'll be working alongside other volunteers who share your passion for helping others, and you'll also have the opportunity to interact with members of the public who visit the Front Office.



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